Supercheck LogoSupercheck

Communicate

Alerts, dashboards, and status pagesEdit

Keep your team informed when issues occur and communicate service status to your users. Supercheck provides multi-channel alerting for internal teams and public status pages for external communication.

Core Features

Alert Providers

Send notifications through multiple channels. Configure different providers for different severity levels or teams.

Email

Professional HTML emails via SMTP with detailed status information and dashboard links

Slack

Rich formatted messages to channels or DMs with status badges and quick links

Webhook

JSON payloads to any HTTP endpoint for custom integrations with PagerDuty, Opsgenie, or internal systems

Telegram

Bot messages to chats or groups with Markdown formatting

Discord

Embedded messages to server channels with color-coded status

Smart Alert Thresholds

Avoid alert fatigue with consecutive failure thresholds. Only get notified when issues persist, not for transient blips.

CheckStatusFailure CountAlert?
1❌ Fail1/3No
2❌ Fail2/3No
3❌ Fail3/3Yes - Failure Alert
4✅ PassResetYes - Recovery Alert

Recommended settings:

  • Failure threshold: 2-3 — Balances speed vs. false positives
  • Recovery threshold: 2 — Confirms service is truly stable

Public Status Pages

Communicate service health to your users with branded status pages:

  • Component Management — Organize services with individual status tracking and linked monitors
  • Incident Workflow — Investigating → Identified → Monitoring → Resolved
  • Scheduled Maintenance — Announce planned downtime with automatic status transitions
  • Subscriber Notifications — Email, Slack, and webhook updates for incidents and status changes
  • Custom Branding — Match your brand with logos, colors, and custom domains
  • 90-Day Uptime History — Visual uptime charts for transparency

Use Cases

For Internal Teams

  • On-call alerts — Route critical failures to Slack and PagerDuty
  • Daily summaries — Email digests of test results
  • CI/CD notifications — Webhook integration with build pipelines

For External Users

  • Service status — Public page showing current system health
  • Incident updates — Real-time communication during outages
  • Maintenance windows — Advance notice of planned downtime
  • Subscriber notifications — Automatic email updates for status changes